Your Questions, Answered

  • We offer a range of hands-on rehab treatments designed to meet your needs— our most common include:

    Osteopathic manipulation
    Dry needling trigger points
    Medical acupuncture
    Cupping
    Gua sha
    Kinesiotaping
    Cosmetic/rejuvenation acupuncture

  • Getting started is simple. The link to schedule an appointment is under Scheduling at the top of this website.

    Feel free to use the contact form if you have a specific question about your situation prior to the appointment and you will receive an email back to help with your concerns.

  • Dr. Franco combines a thoughtful, patient-centered approach with clear communication to patients and reliable results. It’s not just what you do—it’s how you do it that sets you apart. We want you walking out of the appointment that day feeling better than when you walked in.

  • This is a hot topic. Dr. Franco is an out-of-network physician. This means she does not hold a contract with insurance companies. When a physician has an insurance contract, they are then under the rules and obligations of the insurance on what covered treatments can be offered and how often patients can be seen (if they can even be treated at all!). Trying to find a treatment plan for patients under this rule makes practicing medicine very difficult resulting in a breakdown of treatment efficiency and effectiveness. Dr. Franco now has the independence to treat with only the patient’s needs and goals in mind.

    A superbill of the visit can be given to the patient upon request. You can then submit the superbill to your insurance company for possible reimbursement back to you. (As per Medicare rules, Medicare patients cannot request a superbill and have no out-of-network reimbursement potential)

  • We provide a transparent quote with no hidden costs. Our prices are listed when booking the appointment on the patient portal. Think of it like online shopping; but instead of purchasing more stuff, you are INVESTING in your health and wellness. Is there anything better you could do for yourself??

  • Collaborative, honest, and straightforward. Back to basics of medicine. Let’s take our time, talk about what you’re dealing with, discuss options to treat your symptoms with the goal of living a happier, healthier & more functional life at your highest capacity.

  • A superbill is a detailed, itemized invoice provided by out-of-network physicians that allows patients to seek reimbursement from their insurance company. It includes essential information—such as diagnostic codes (ICD-10), procedure codes (CPT), provider details, and fees—enabling patients to submit claims for services already paid for out-of-pocket. A superbill can be provided upon request. Some insurances clearly do not participate in the superbill/reimbursement and a superbill therefore cannot be provided in those cases.

  • Dr. Franco is a board-certified physician so technically has the ability to prescribe; however, in this practice, prescriptions for imaging or medications will not be offered. We like to think of this as a TREATMENT CLINIC. Due to out-of-network status with insurance companies, complications and barriers arise with prescribing and may be denied which will ultimately delay care.

    Luckily, in most cases, imaging and medication is not needed for these treatments. If something is concerning, Dr. Franco can communicate that with you so you can contact your in-network physician for continued care covered under your insurance plan.